Riverstone Technologies Help

Hi, what are you looking for?

Everything you need to get started, troubleshoot, or learn more.

Status & uptime

Public status page with historical SLOs and post-incident reviews.

Regional data residency

Pin customer data to EU, US or APAC regions to meet local requirements.

Accessibility

WCAG 2.1 AA throughout the product, verified by external audits.

Single sign-on

SAML 2.0, OIDC and SCIM provisioning out of the box.

Open APIs

REST and webhook APIs, fully versioned, with first-party client libraries.

Frequently asked questions

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.